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STORE POLICY

 Terms of Use

By ordering products from this website, you agree to indemnify, defend and hold Alchemy Premium Hemp and its agents, managers, officers and employees harmless from and against any and all liabilities, losses, damages, and expenses, including reasonable attorneys’ fees arising from or as a result of any acts or omissions you commit, including but not limited to, violation of any local or national applicable laws, regulations, or orders. 

You also consent to receive an invitation to review/rate the products and services associated with your order. 

 

 

 Hours of Operation

Orders are accepted 24/7 !!   We monitor for messages 10-5 EST, so if you contact us during those hours you should receive a response the same day.  

 

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Shipping Terms

We ship within the U.S. only.  We do not ship to PO Box addresses.

Please allow 2 business days for order processing before your order is shipped.  You will receive notification when your order is shipped along with tracking information.  We offer standard and express shipping options through USPS which can be chosen at checkout.  Minimum orders over $55 are eligible for free standard shipping.  We are currently offering FREE SHIPPING on all orders!!  Estimated  standard shipping times are 5-7 business days once you receive notification of shipment.  Alchemy Premium Hemp is not responsible for lost, stolen or seized shipments.  

*Sales tax is included in the product price*

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Refund Policy

APH does not offer refunds on orders.  However, we strive to ensure that our customers are happy with each and every order.  If you are unsatisfied with a product you have ordered, please contact us via our website CONTACT form describing the issue and we will do everything we can, within reason, to make it right.  

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Privacy Policy

If you purchase a product from our company, we require certain personal information from you on our order pages. You must provide contact information such as name, email, and shipping address and financial information such as credit card number and expiration date, otherwise we cannot process your order. We use this information for billing purposes and to fill your orders.  If we have trouble processing an order, we will use this information to contact you.  We use this information for internal purposes, such as studying our customers’ preferences and improving the customer experience. We may also use your information to contact you for account and promotional purposes.  We may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail, providing marketing assistance, processing credit card payments, conducting surveys, providing customer service, and other similar functions. These companies may have access to your personal information in order to perform their roles, but they may not disclose your information for other purposes. Personal information may be transferred in connection with the sale, merger, or acquisition of business assets of or its parent company. We may share aggregate web site usage information with marketing partners and affiliates but this information does not identify individual users. We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our
rights and/or to comply with a judicial proceeding, court order, or legal process served on us. We may also utilize information you have posted on community forums and message boards for use in marketing and promotions.


SECURITY
The security of your personal information is important to us. When you enter sensitive information on our order forms, such as
credit card number, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted
industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
Because no method of transmission over the internet or method of electronic storage is 100% secure we strive to use
commercially acceptable means to protect your personal information yet cannot guarantee its absolute security.


OPTING OUT OF OUR INFORMATION
We may occasionally send you information on special offers, promotions, or product updates, or you may be a subscriber to our
newsletters or you may have opted in to receive newsletters or special promotions from one of our trusted third party providers.
If you decide you no longer wish to receive these communications, you may opt-out of receiving them by following the
instructions included in each newsletter.


COOKIES
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies to collect
anonymous information about how you use this site by setting and accessing cookies on your computer. These cookies track
information such as how often you visit our site, what pages you view, and where you go after you leave our site. The cookies
are not connected to your personal information.


LINKS TO OTHER SITES
This site may contain links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for
the privacy practices of other sites. This privacy statement applies only to information collected by this site.


CHANGES TO OUR PRIVACY POLICY
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places
we deem appropriate so that you are aware of the change. We reserve the right to modify this privacy statement at any time, so
please review it frequently.

 

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 FDA Disclaimer

**These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.**

Alchemy Premium Hemp makes no claim that our products will benefit any disease or condition.  As always, we recommend that you perform due diligence research and consult with a physician before using any botanical/herbal product.  Alchemy Premium Hemp products are high in cannabidiol (CBD), contain <0.3% delta9-THC by weight, and are in accordance with the Federal Farm Bill of 2014/2018.

 

Through the purchase of products on this website, you acknowledge the following:

” I understand that any statements regarding the potential therapeutic benefits of the products described have not been evaluated by the Food and Drug Administration (FDA) and that these products are not intended to diagnose, treat, cure or prevent any disease.”

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PAYMENT METHODS

Standard Credit Card (Visa, MasterCard, AmEx)

Viabill (Visa, MC, AmEx, Discover, 4-week interest free financing, no credit check)

 

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